Frequently Asked Questions.
Our FAQs
How Does A Pre-Paid Legal Plan Work?
Nearly everyone will have the need to have their legal questions answered or need legal assistance at some point in their lives. For many, getting legal help is not in the budget; some lawyers charge hundreds of dollars per hour to write letters or file paperwork with the courts. But what if there was a way to have access to experienced attorneys, experts in the field of law pertaining to your situation, for just a small fee every month? READ MORE
Is My Specific Legal Issue Really Covered?
Our legal subscription plans for individuals cover any and all legal issues you might encounter, and most members' day-to-day attorney needs are covered by your member benefits without any additional fees. Think of it like a legal insurance plan that takes care of the costs involved in the case of a legal or financial issue that requires the services of an attorney. READ MORE
Who Are The Attorneys?
We have a network of experienced, dedicated, independent attorneys and law firms who provide services to our subscribers here in North Idaho and across the United States, Canada, and the United Kingdom, so, no matter where you live or where the legal issue occurred, you have access to legal help and advice from an experienced attorney in the area of law pertaining to your problem. READ MORE
Who Is Covered Under My Plan?
Our Personal or Individual Plan really is a whole family plan. It covers you, your spouse or partner, dependents under age 18, and any never-married dependents under the age of 26 living at home. Any dependent child who is mentally or physically disabled and unable to make legally binding decisions is also covered, regardless of age. Any member of your household can speak to an attorney on an unlimited number of personal legal issues and have an unlimited number of contracts, agreements, and documents reviewed under your membership plan. Our Small Business plan coverage covers your business, not you, personally, but it has its own, unique advantages for all legal matters pertaining to small businesses. READ MORE
What Is The Cancellation Policy?
You can cancel at any time, for any reason, and, once your membership is cancelled, we will refund any unused portion of your membership fees on a pro-rata basis. We'll be sorry to see you go, but give us a moment to show all the ways your legal services subscription membership can be beneficial to you, so you can get more for your money. READ MORE
Are There Attorneys That Work In My Area?
With more than 900 independent law firms and lawyers in our network, you’ve got access to legal advice 24 hours per day, seven days per week, 365 days per year. Our attorney network services local clients here in the northern Idaho and eastern Washington area, but also throughout the United States, Canada, and the United Kingdom. READ MORE
Is My Pre-Existing Situation Really Covered?
Your legal subscription plan will cover consultations on most pre-existing situations. If additional attorney support is needed, your membership saves you 25% off your attorney’s hourly rate. There are a few exceptions and exclusions, such as being a member no later than the same day you receive a traffic ticket, for instance, but nearly all pre-existing situations are covered. Here are a few examples: READ MORE
How Long After I Join Can I Use The Plan?
The short answer: right away. Your plan can be used as soon as your membership application is reviewed and your account is set up. The review process takes 12 to 24 hours (and sometimes less!) from the time you purchase your plan on regular business days. Once accepted, you can be in contact with an attorney in 4 hours or fewer and begin utilizing your plan's benefits and perks, including: READ MORE
If My Situation Isn’t Covered Under The Basic Plan, How Much Will It Cost?
While you are covered for an amazing array of legal services with your basic monthly fee, some legal issues are more complicated and you may need additional attorney support. With your membership to our legal services comes a 25% discount off your attorney's normal hourly fees. The beauty of our legal protection plans is that, no matter your situation or issues, you're covered, and these discounts can save you literally thousands of dollars over standard attorney hourly rates. READ MORE
Will I Always Work With The Same Attorney?
Great attorneys tend to focus on one or just a few areas of law, but all of our network attorneys are experts in their specialized field of law. Depending on your situation and if you have legal issues that require expertise in more than one area of law, you may work with different attorneys; however, you will always work with the same law firm. READ MORE
Do I Have To Use The App To Use My Plan?
Not at all. Though the app is a seamless way to access the benefits of your plan, it isn't required to use your legal services. READ MORE